by John Ellis
I have so many anecdotes about the service industry and tipping (or lack of tipping) that I could probably write a book. One such anecdote took place during a Sunday lunch shift.
The brewpub where I worked wasn’t known as a lunch destination for the church crowd. In fact, Sunday lunches tended to be slow and sleepy, gradually winding up to the festive mood of weekend-end partiers in the evening. Because of the slowness of Sunday lunch, new servers frequently had their first training shift then.
One Sunday morning, unbeknownst to us, a joint evangelistic service featuring a famous preacher was being held at the large arena a few blocks away from the brew pub. As we straggled into work, sleepy, lazy, and cheerily unmotivated, we shrugged off our missing two co-workers who had called in “sick,” unaware of the perfectly coifed chaos that was about to descend on us. To make matters worse, a brand new server was being trained.